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Site Info - Help.com

Overview of web technologies used by Help.com.

Website Background

Fast and Flexible Web Hosting for Small Business with HELP!
At HELP!, we provide web hosting for small business that’s fast, secure, and scalable. Keep your business online with a hosting solution you can trust.

Description on Homepage

Top 10m among all websites

Popularity rank

Website Quality Alerts

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HubSpot offers a hosted content management system as part of its marketing and sales software.

HubSpot CMS
used on a subdomain

WordPress is an open source blog publishing and content management system, based on PHP and MySQL.

WordPress 6.7.1
used until recently

PHP is a scripting language for creating websites.

PHP 8.2.29
19% of sites use a newer version

Java is a general-purpose language originally developed by Sun Microsystems.

Java
used on a subdomain

JavaScript is a lightweight, object-oriented, cross-platform scripting language, often used within web pages.

JavaScript

Bootstrap is an open source HTML, CSS, and JavaScript framework.

Bootstrap
used on a subdomain

The Apache HTTP Server is an open source web server by the Apache Software Foundation.

Apache

Cloudflare Server is a web server developed by Cloudflare.

Cloudflare Server
used on a subdomain

Trillion (formerly Trellian) offers a range of internet-related services.

Trillion

HubSpot offers business software, including a hosted content management system.

HubSpot
used on a subdomain
hosting info partly based on data from ipinfo.io

Trillion (formerly Trellian) offers a range of internet-related services.

Trillion

Amazon is a US-based e-commerce and cloud computing provider.

Amazon
used on a subdomain

Cloudflare provides a content delivery network.

Cloudflare
used on a subdomain

Trillion (formerly Trellian) provides a range of internet services.

Trillion

Trillion (formerly Trellian) provides a range of internet services.

Trillion

Let’s Encrypt is a free, automated, and open certificate authority provided by the Internet Security Research Group.

Let’s Encrypt

The CDNJS is a content distribution network, hosting a large number of JavaScript libraries, provided by CloudFlare.

CDNJS

jsDelivr is a service for hosting JavaScript files.

jsDelivr

Google Analytics is a free service to get detailed statistics about the visitors of a website, provided by Google. This includes the Ads conversion tracking and the Floodlight services.

Google Analytics

HubSpot Marketing Analytics is a web analytics tool by HubSpot.

HubSpot
used on a subdomain

The Google Advertising network consists of AdSense, DoubleClick and other services.

Google Ads
used on inner pages

The Google Tag Manager is a Google service to support webmasters to manage tags on their websites.

Google Tag Manager

External Cascading Style Sheets define style rules in a separate CSS file.

External CSS

Embedded Cascading Style Sheets define a set of style rules in a <style> element within a web page.

Embedded CSS

Inline Cascading Style Sheets define style rules directly within an (X)HTML element using the style attribute.

Inline CSS

Session cookies are temporary cookies, which are deleted when the user closes the browser.

Session Cookies
used on a subdomain

Persistent cookies with an expiration time of up to 1 day.

Cookies expiring in hours

HttpOnly cookies are used only in the HTTP protocol and not in client side scripts, which may increase security.

HttpOnly Cookies

Non-HttpOnly cookies are used in the HTTP protocol and also in client side scripts, which may be a security threat.

Non-HttpOnly Cookies

Secure cookies are used only via an encrypted connections, which may increase security.

Secure Cookies

Gzip (GNU zip) is a file compression algorithm.

Gzip Compression

Brotli is a lossless compression algorithm developed by Google.

Brotli Compression
used on a subdomain

The Internet Protocol version 6 (IPv6) provides amongst others a vastly larger address space than the preceding version 4. We consider a website to support IPv6 if a 128-bit address is assigned to it, regardless of the content delivered at that address.

IPv6
used on a subdomain

HTTP/2 is the second major version of the HTTP network protocol.

HTTP/2
used on a subdomain

HTTP/3 is the third major version of the HTTP network protocol, derived from the QUIC protocol.

HTTP/3
used on a subdomain

HTTP Strict Transport Security (HSTS) defines a mechanism enabling web sites to declare themselves accessible only via secure connections.

HTTP Strict Transport Security
used on a subdomain

The websites redirects visitors to its www subdomain, e.g. from example.com to www.example.com.

Default subdomain www

The websites redirects visitors to use SSL encryption, e.g. from http://example.com/ to https://example.com/.

Default protocol https

Non-secure cookies may be used via an unencrypted connections, which may be a security threat.

Non-Secure Cookies
used until recently

The Open Graph protocol, originally developed by Facebook, is an RDFa-based format that enables any web page to become a rich object in a social graph.

Open Graph

Twitter/X Cards enable automatic attachment of photos, videos and media elements to tweets.

Twitter/X Cards

Microdata is a specification to integrate metadata within existing content on web pages.

Microdata
used until recently

HTML5 is the fifth revision of the HTML standard.

HTML5

UTF-8 (8-bit Unicode Transformation Format) is a variable-length character encoding for Unicode, which is backwards compatible with ASCII.

UTF-8

PNG (Portable Network Graphics) is a lossless compression image format, suitable to store graphics with uniformly colored areas, and originally introduced as a free, open-source successor of GIF.

PNG

JPEG (Joint Photographic Experts Group) is a lossy compression method suitable to store photographic images.

JPEG

Scalable Vector Graphics (SVG) is an XML-based vector image format.

SVG

WebP is an image format that provides lossless and lossy compression, developed by Google.

WebP
used on a subdomain

Commercial entities

.com

United States

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