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osTicket is an open source customer support platform based on PHP and MySQL.

Python is a general-purpose scripting language.

PHP is a scripting language for creating websites.

JavaScript is a lightweight, object-oriented, cross-platform scripting language, often used within web pages.

jQuery is a JavaScript library that simplifies HTML document traversing, event handling, animating and Ajax interaction. Originally developed by John Resig.

Bootstrap is an open source HTML, CSS, and JavaScript framework.

Bootstrap is an open source HTML, CSS, and JavaScript framework.

Animate is a CSS library focusing on animations.

The Apache HTTP Server is an open source web server by the Apache Software Foundation.

Nginx (pronounced as "engine X") is a lightweight open source web server developed by Igor Sysoev.

CentOS is a Linux distribution based on Red Hat Enterprise Linux.

LeaseWeb is a web hosting provider with data centers in Europe, USA and Asia, headquartered in the Netherlands. This includes the former iWeb brand.

LeaseWeb is a web hosting provider with data centers in Europe, USA and Asia, headquartered in the Netherlands. This includes the former iWeb brand.

DNS Made Easy is a DNS service provider owned by DigiCert.

Gmail is the email service provided by Google.

GoDaddy is an IT service provider, among others operating as SSL certificate authority. This includes ValiCert certificates, now operated by GoDaddy.

The CDNJS is a content distribution network, hosting a large number of JavaScript libraries, provided by CloudFlare.

Google Analytics is a free service to get detailed statistics about the visitors of a website, provided by Google. This includes the Ads conversion tracking and the Floodlight services.

Meta Pixel (formerly Facebook Pixel) is an analytics tool to track actions on websites.

Matomo (formerly Piwik) is an open source web analytics program.

The LinkedIn Insight Tag helps to optimize LinkedIn campaigns.

HubSpot Marketing Analytics is a web analytics tool by HubSpot.

The Google Advertising network consists of AdSense, DoubleClick and other services.

The Google Tag Manager is a Google service to support webmasters to manage tags on their websites.

External Cascading Style Sheets define style rules in a separate CSS file.

Embedded Cascading Style Sheets define a set of style rules in a <style> element within a web page.

Inline Cascading Style Sheets define style rules directly within an (X)HTML element using the style attribute.

Persistent cookies with an expiration time of up to 1 day.

Persistent cookies with an expiration time between 1 month and 1 year.

HttpOnly cookies are used only in the HTTP protocol and not in client side scripts, which may increase security.

Non-HttpOnly cookies are used in the HTTP protocol and also in client side scripts, which may be a security threat.

Secure cookies are used only via an encrypted connections, which may increase security.

Non-secure cookies may be used via an unencrypted connections, which may be a security threat.

Gzip (GNU zip) is a file compression algorithm.

HTTP Strict Transport Security (HSTS) defines a mechanism enabling web sites to declare themselves accessible only via secure connections.

The websites redirects visitors to use SSL encryption, e.g. from http://example.com/ to https://example.com/.

HTML5 is the fifth revision of the HTML standard.

UTF-8 (8-bit Unicode Transformation Format) is a variable-length character encoding for Unicode, which is backwards compatible with ASCII.

PNG (Portable Network Graphics) is a lossless compression image format, suitable to store graphics with uniformly colored areas, and originally introduced as a free, open-source successor of GIF.

JPEG (Joint Photographic Experts Group) is a lossy compression method suitable to store photographic images.

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