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Help Scout provides hosted knowledge base / help desk software as part of their customer communications platform.

PHP is a scripting language for creating websites.

Erlang is a general-purpose programming language, often used for implementing real-time systems.

JavaScript is a lightweight, object-oriented, cross-platform scripting language, often used within web pages.

Envoy Proxy is a proxy server designed for large service-oriented architectures.

Cloudflare Server is a web server developed by Cloudflare.

Cowboy is an open source Erlang-based web server by Nine Nines.

Google provides various services to run on its servers.

Help Scout provides hosted knowledge base / help desk software as part of their customer communications platform.

Amazon is a US-based e-commerce and cloud computing provider.

Google provides various services to run on its servers.

Amazon is a US-based e-commerce and cloud computing provider.

Cloudflare provides a content delivery network.

Cloudflare provides DNS servers and other web services.

Fastmail is a provider of email services.

Let’s Encrypt is a free, automated, and open certificate authority provided by the Internet Security Research Group.

GlobalSign is an IT security service provider, also operating as SSL certificate authority.

The CDNJS is a content distribution network, hosting a large number of JavaScript libraries, provided by CloudFlare.

Cloudflare Web Analytics is a privacy-respecting website traffic analytics service.

Zstandard is a lossless data compression algorithm developed by Yann Collet at Facebook.

External Cascading Style Sheets define style rules in a separate CSS file.

Embedded Cascading Style Sheets define a set of style rules in a <style> element within a web page.

Inline Cascading Style Sheets define style rules directly within an (X)HTML element using the style attribute.

Session cookies are temporary cookies, which are deleted when the user closes the browser.

HttpOnly cookies are used only in the HTTP protocol and not in client side scripts, which may increase security.

Non-secure cookies may be used via an unencrypted connections, which may be a security threat.

Brotli is a lossless compression algorithm developed by Google.

A weak ETag is an HTTP header field for validation of cached web pages, that indicates a semantically equivalent page in the cache.

The Internet Protocol version 6 (IPv6) provides amongst others a vastly larger address space than the preceding version 4. We consider a website to support IPv6 if a 128-bit address is assigned to it, regardless of the content delivered at that address.

HTTP/2 is the second major version of the HTTP network protocol.

HTTP/3 is the third major version of the HTTP network protocol, derived from the QUIC protocol.

HTTP Strict Transport Security (HSTS) defines a mechanism enabling web sites to declare themselves accessible only via secure connections.

The websites redirects visitors to use SSL encryption, e.g. from http://example.com/ to https://example.com/.

Persistent cookies with an expiration time between 1 month and 1 year.

Secure cookies are used only via an encrypted connections, which may increase security.

Twitter/X Cards enable automatic attachment of photos, videos and media elements to tweets.

JSON-LD (JavaScript Object Notation for Linked Data) is a method of encoding Linked Data using JSON.

HTML5 is the fifth revision of the HTML standard.

UTF-8 (8-bit Unicode Transformation Format) is a variable-length character encoding for Unicode, which is backwards compatible with ASCII.

Scalable Vector Graphics (SVG) is an XML-based vector image format.

Commercial entities