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osTicket is an open source customer support platform based on PHP and MySQL.

PHP is a scripting language for creating websites.

JavaScript is a lightweight, object-oriented, cross-platform scripting language, often used within web pages.

jQuery is a JavaScript library that simplifies HTML document traversing, event handling, animating and Ajax interaction. Originally developed by John Resig.

The Apache HTTP Server is an open source web server by the Apache Software Foundation.

EDIS is an Austrian web hosting provider.

M247 is a UK-based web hosting provider. This includes its subsidiary UK Web Solutions Direct.

Cloudflare provides DNS servers and other web services.

Sectigo (formerly Comodo CA) is a US-based SSL certificate authority.

jsDelivr is a service for hosting JavaScript files.

External Cascading Style Sheets define style rules in a separate CSS file.

Embedded Cascading Style Sheets define a set of style rules in a <style> element within a web page.

Inline Cascading Style Sheets define style rules directly within an (X)HTML element using the style attribute.

Persistent cookies with an expiration time of up to 1 day.

HttpOnly cookies are used only in the HTTP protocol and not in client side scripts, which may increase security.

Secure cookies are used only via an encrypted connections, which may increase security.

The websites redirects visitors to use SSL encryption, e.g. from http://example.com/ to https://example.com/.

HTML5 is the fifth revision of the HTML standard.

UTF-8 (8-bit Unicode Transformation Format) is a variable-length character encoding for Unicode, which is backwards compatible with ASCII.

PNG (Portable Network Graphics) is a lossless compression image format, suitable to store graphics with uniformly colored areas, and originally introduced as a free, open-source successor of GIF.

Scalable Vector Graphics (SVG) is an XML-based vector image format.

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